Spinimax Casino Responsible Gambling

We take responsible gambling seriously. Our aim is to make sure play stays safe and controlled for everyone. We provide clear tools, guidance and support so you can manage your time and spending, and step away if gambling stops being fun.

Player protection principles

We put player safety first by offering practical measures to limit activity and by responding promptly to requests for help. We encourage honest play, full compliance with age and identity checks, and transparent communication about account status and any restrictions applied.

Activity-control tools

You can manage how you use your account at any time. These tools are available in your account settings and via the support team.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you spend. Limits can be lowered instantly and raised only after a cooling-off period to prevent impulsive increases.

Loss limits

Apply loss limits to cap total losses over a chosen period. This helps keep play within acceptable financial bounds and gives you clear boundaries for safer play.

Time limits and account breaks

Use session time reminders and temporary account breaks to limit how long you play. Short time-outs and longer account pauses are available if you need to step back and reassess your activity.

Self-exclusion

If you feel you need a longer break, self-exclusion removes access to your account for a set period. Options range from short-term exclusions up to year-long or permanent exclusions. During self-exclusion we suspend marketing and remove access to account functions; you can contact [email protected] to begin the process or request reinstatement when eligible.

Recognising signs of problematic behaviour

Look out for warning signs such as chasing losses, borrowing to gamble, hiding activity from friends or family, neglecting other responsibilities, or difficulty sticking to limits. If any of these apply, consider using our control tools or asking for support.

Tips for keeping control

- Set realistic deposit and loss limits before you play.
- Use session timers and take regular breaks.
- Only gamble with money you can afford to lose.
- Don’t use gambling as a way to cope with stress or strong emotions.
- Talk to someone you trust about any concerns.

Professional help and support organisations

If you need external support, there are specialist organisations that offer confidential help and advice. For UK players we recommend contacting GamCare or similar local services for information on counselling, support groups and self-help tools. If you need help contacting these services, get in touch with our team at [email protected] and we will point you in the right direction.