This Privacy Policy explains how Spinimax collects, uses and protects personal information when you create an account, play or otherwise interact with our site. We take user privacy seriously and provide clear information about the types of data we hold, why we process it and the choices available to you.
We collect information necessary to provide and operate our services. This includes personal details you supply directly, technical information gathered automatically, and transactional records generated by your activity on the site.
Personal data covers the information you provide when registering and verifying an account, such as your name, date of birth, address, email address and telephone number. We also collect identity documents and proof of address where required for account verification and anti‑money‑laundering checks.
Technical data is collected automatically when you use the site and may include IP address, device identifiers, browser and operating system details, language and location data, and pages viewed. This information helps maintain security, improve performance and prevent unauthorised access.
Transactional data includes records of deposits, withdrawals, wagers, wins and losses, payment method details (as required for processing) and timestamps of account activity. We retain these records to operate accounts, resolve disputes and meet legal obligations.
We use collected data to register and verify accounts, process payments, provide customer support, detect and prevent fraud, and to fulfil legal and compliance obligations. We may also use aggregated or anonymised information for analytics to improve site functionality.
We protect personal information using appropriate technical and organisational measures such as encrypted connections, restricted access controls and secure storage. Access to your personal data is limited to staff and contracted service providers who need it to perform their duties.
We use cookies and similar technologies to enable essential site functions, remember preferences and provide analytics. You can control cookie settings through your browser; however, disabling certain cookies may affect site performance. Third‑party analytics and advertising partners may also set cookies when you visit the site.
You have rights regarding your personal information, including the right to access, correct and, in certain circumstances, request restriction of processing or object to processing. You may also request portability where applicable. These rights are subject to our need to retain information for legal, regulatory or legitimate business purposes.
If you wish to access, correct or request deletion of personal data held about you, contact our support team. We will respond in line with applicable data protection law and may retain certain records where required by law or to protect against fraud and misuse.
We share personal data with trusted third parties where necessary to operate the service, including payment processors, identity verification providers, fraud prevention partners and technical service providers. We require these parties to maintain appropriate security and limit use to contracted purposes.
We may update this policy from time to time. Any material changes will be communicated via the site or to your registered contact details. For questions about this policy or to exercise your rights, please contact [email protected].
