This page sets out the rules that govern use of the Spinimax platform and explains the contractual relationship between the company and its users. It describes users’ obligations, the services we provide, and how we handle common matters such as account verification, payments, promotions and disputes. By registering an account you accept these terms and any additional rules that apply to particular products or promotions.
Account holders must provide accurate, complete and up-to-date personal information. We may require documentary verification at any time and restrict access, deposits or withdrawals until verification is complete. You are responsible for safeguarding your login credentials and for all activity that occurs under your account. Notify us promptly if you suspect unauthorised access. We reserve the right to suspend or close accounts where we have reasonable grounds to believe terms have been breached, identity is uncertain, or fraudulent activity is suspected.
Only individuals who meet applicable legal age and jurisdictional requirements may open an account. We will not accept registrations from persons in locations where access to the platform is prohibited. Multiple accounts, false information, or attempts to circumvent geographic restrictions are prohibited and may lead to account closure and forfeiture of balances and bonuses.
Users must not engage in abusive or fraudulent behaviour, including but not limited to collusion, bonus abuse, chargeback manipulation, money laundering, or use of software or devices to manipulate system integrity. Use of VPNs or other tools to misrepresent location is not permitted. Reasonable behavioural restrictions apply to ensure fair play for all customers; behaviour that unduly disrupts services may result in account action.
Promotions are subject to specific terms that form part of these conditions. Where a promotion requires a qualifying deposit or code, that requirement must be met before the promotion is credited. Wagering, contribution and maximum-bet rules may apply and will be set out in the promotion terms. We reserve the right to withhold, void or reclaim bonus funds and winnings where there is evidence of abuse, manipulation or breach of promotional terms.
Available payment methods, minimums, maximums and processing times are published in the cashier. We may require additional checks before approving withdrawals, including identity and source-of-funds verification. Pending checks, funds may be held. Withdrawal limits may apply; where limits cannot meet a requested amount, we will explain available options. The company is not liable for fees charged by third-party payment providers.
If you have a complaint, contact customer support through the site so we can investigate. We will endeavour to resolve issues promptly and fairly. If a dispute cannot be resolved through our internal process, parties may refer the matter to independent alternative dispute resolution or pursue legal remedies in the appropriate jurisdiction, consistent with applicable law.
We may amend these terms from time to time. Material changes will be notified to account holders by posting amended terms on the site or by other reasonable means. Continued use of the platform following publication of changes constitutes acceptance of the revised terms. Check this page regularly for the latest version.
