Need Help? Contact Us

Support is available to help with questions, account-related enquiries, technical issues or general feedback. The team can assist with account verification, deposits and withdrawals, device compatibility and settling queries about promotions. Contact options include email and telephone, plus live chat for urgent matters. Responses aim to be prompt and helpful; use the contact details below to reach the appropriate department and receive assistance tailored to your account and local requirements. Specific opening times and target response times are listed below.

Department	Contact
Customer support	Email: [email protected] — 24/7 live chat and email
General enquiries	Email: [email protected] — billing and corporate enquiries; response within 24 hours
Affiliate enquiries	Email: [email protected] — partnership enquiries; response within 48 hours
Phone	Tel: +44 20 7946 1823 — available weekdays
Working hours	Mon–Fri, 09:00–18:00 (UK)

Email Assistance

Email is the preferred contact method for detailed requests, account matters or any issue that needs supporting documents. Please send messages to [email protected] with a clear subject line and include up-to-date contact details, your account ID and any relevant attachments. Providing this information helps the team process requests more quickly and avoid unnecessary delays.

Contact Form

Name <label for="contact-email" style="font-size:14px;color:#222;">Email</label><input id="contact-email" name="email" type="email" required placeholder="[email protected]" style="padding:8px;border:1px solid #ccc;border-radius:4px;font-size:14px;"><label for="contact-message" style="font-size:14px;color:#222;">Message</label><textarea id="contact-message" name="message" rows="6" required placeholder="Write your message here" style="padding:8px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="padding:10px 12px;background:#0066cc;color:#fff;border:none;border-radius:4px;font-size:15px;cursor:pointer;">Submit</button>

Response Time

Support requests are usually acknowledged promptly; most inquiries are answered within one business day, while more complex issues may take longer depending on their nature, required checks and third‑party response times. If an issue requires extended review you will be informed of expected timelines and provided with regular progress updates.

Feedback

Please share any feedback, suggestions or ideas for improving the website. Feedback is reviewed carefully by the team and used to shape future updates, fix issues and refine features to make the site easier to use. Short notes, screenshots or examples are welcome — every contribution helps improve clarity, performance and the overall user experience.