This Privacy Policy explains how we collect, use and protect your personal information when you register, play or otherwise interact with Spinimax. We take your privacy seriously and set out below the types of data we hold, why we use it and how you can manage your rights.
We collect personal information you provide when registering or verifying your account, such as your name, date of birth, address, email address and telephone number. We also record identity documents and verification data when required to meet our checks.
When you use our site we collect technical data including your IP address, browser type, device identifiers, operating system, and log data. This information helps us keep the service secure and improves site performance for players in the United Kingdom.
We store transactional details such as deposits, withdrawals, payment method (type only), bets, game history and bonus activity. We also record account activity and support interactions to resolve queries and maintain account protection.
We use data to operate your account, process payments, verify identity, prevent fraud and comply with legal obligations. We also use anonymised or aggregated data to improve our product, run responsible gambling checks and provide relevant service updates.
Your information is stored securely. We use industry-standard encryption for account access and payment processing and limit access internally to staff who need information to perform their role. We maintain technical and organisational measures to protect data against unauthorised access, loss or misuse.
We use cookies, pixels and similar technologies to remember your preferences, support secure logins and analyse site usage. You can manage cookie settings via your browser or our cookie control panel. Third-party analytics and advertising partners may also set cookies; their use is subject to their own policies.
We may share data with payment providers, identity-checking services, fraud prevention agencies and service suppliers who act on our behalf. Where sharing is necessary we require partners to maintain appropriate security. We will not sell your personal data to third parties.
You have rights to access the personal data we hold about you, request correction of inaccuracies, and request deletion where we no longer need to retain it. You may also object to certain processing or request restriction in some circumstances. We will respond to valid requests in line with applicable law.
To request access, update or deletion of your data, contact our support team. For privacy enquiries use [email protected]. We may need to verify your identity before fulfilling requests and some information may be retained where required for legal or regulatory reasons.
We may update this policy from time to time. Any significant changes will be posted on-site and, where appropriate, communicated by email. Please check this page periodically for the latest version for Spinimax UK.
