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User Terms and Conditions

These Terms and Conditions set out the rules for using Spinimax. They describe the relationship between us and you, explain your responsibilities when using our services and outline how we manage accounts, payments and promotions. By registering or using our site you accept these terms, our privacy policy and any additional rules that apply to specific services.

Account responsibilities

You are responsible for keeping your account details secure and for all activity that occurs under your account. Only one account per person is permitted. You must provide accurate information when registering and update any changes promptly. We may require identity, address and payment verification before allowing deposits, withdrawals or access to certain features - failure to complete verification may result in restricted account activity.

Eligibility requirements

Accounts are available only to individuals who meet our eligibility criteria. You must be at least 18 years old and legally allowed to gamble in your jurisdiction. We reserve the right to refuse registration or close accounts where eligibility cannot be confirmed or where local law prohibits participation. Use of VPNs or other methods to bypass jurisdiction checks is not permitted.

Acceptable platform use

You must not use the site for unlawful purposes, to attempt fraud, to operate multiple accounts, to abuse promotions or to interfere with the platform. Automated play, collusion or any attempt to manipulate outcomes is prohibited. We may monitor account activity and suspend or close accounts where behaviour breaches these rules or poses a risk to the integrity of the service.

General bonus and promotion rules

Promotions, bonuses and free spins are subject to specific terms which apply in addition to these general rules. Bonuses may include wagering requirements, contribution rates and maximum bet limits while clearing bonus funds. Only one welcome offer per household or IP is allowed unless stated otherwise. We may cancel or reclaim bonus funds where we reasonably suspect abuse, fraud or breach of promotion terms.

Deposits and withdrawals

Deposits must be made from payment methods in your name. We may set personal deposit or withdrawal limits and require additional checks before processing withdrawals. Withdrawal requests may be subject to verification checks and held while these are completed. Large or unusual transactions may be escalated for further review. We are not responsible for fees charged by third-party payment providers.

Dispute resolution

If you have a complaint please contact our support team so we can investigate. We will aim to resolve disputes promptly and fairly. If an issue cannot be resolved directly, we may provide information on available independent dispute resolution options that apply in your jurisdiction.

Updates to terms and conditions

We may amend these terms from time to time. Notice of material changes will be provided through the site or by email. Continued use of your account after changes are published constitutes acceptance of the revised terms. If you do not agree with any change you should stop using the service and request account closure.