At Spinimax we take responsible gambling seriously. We want every player to enjoy gaming in a safe, controlled way, and we provide tools and guidance to help you stay in control. If you ever feel your play is becoming a problem, please use the account controls below or contact our support team for help.
We put player safety first by promoting fair play, informed choices and accessible support. We aim to prevent underage play, deter problem gambling and make it straightforward to limit activity. Our approach is practical and privacy-respecting: we only take the actions needed to help you play responsibly.
You can set daily, weekly and monthly deposit limits in your account settings. Limits take effect immediately and can be reduced at any time. Increases may be subject to a short waiting period to encourage measured decisions.
Set loss limits to cap how much you can lose over a specified period. These limits help manage bankroll exposure and are applied across your account to keep losses predictable.
Use session reminders and time limits to control how long you play in one sitting. You can enable automatic session alerts that remind you to take a break after a set period.
If you need a longer pause, choose an account break or self-exclusion. Temporary breaks can be set for days or months and are reversible after the chosen period ends. Self-exclusion is longer-term and will prevent access to your account for the duration selected. To set a break or self-exclude, go to Responsible Gambling in your account or contact support - [email protected] - for assistance.
Watch for early warning signs and act promptly. Common indicators include:
- Increasing deposits or playtime despite losses
- Borrowing money to fund play or hiding gambling activity
- Neglecting other responsibilities in favour of gambling
- Feelings of anxiety or irritability when not playing
Simple steps can reduce risk: set firm deposit and loss limits, use session reminders, avoid chasing losses and take regular breaks. Use our account tools before you need them and keep contact details for support organisations handy.
If you need extra help, contact specialist services in the UK such as GamCare and GambleAware, or the National Gambling Helpline. These organisations offer confidential advice, counselling and self-help tools. You can find them online and via their helplines. If you prefer, contact our support team and we will guide you to the appropriate resources.
